Digital Transformation has been defined in a broad sense as “the process of creating value, growth and competitive advantage through new digital offerings, business models and business relationships”. From an information technology perspective, the key enabler of the transformation revolves around migration to digital architectures. The business advantages are significant and will greatly impact existing IT communications technology platforms and network services.

Partner Consulting works collaboratively with its clients to design a plan that meets their strategic, financial and operational objectives. Partner Consulting’s engagement is tailored to individual client requirements and is customized to encompass one or all of the following:

• Project Objectives and Scope
• Cloud Based Services
• Contact Center
• WAN,FAX Servers
• IaaS, PaaS, SaaS

Project Experience – Fortune 500 Company

• Network transformation to SIP for 36 locations in America, EMEA and LATAM
• Document UC and Network infrastructure and Call Volumes
• Develop SIP ROI model

Once the plan is developed, Partner executes it through a well-planned removal of legacy equipment and services, with the goal of completing Digital Transformation to the unique expectations of each client. This includes:

• Validation that the new services are installed according to the contract terms and Statement of Work
• Confirming that legacy services are no longer in use and are removed from billing
• Assuring that ROI objectives have been met

Project Experience – National Retailer

• Goal – Recover costs and achieve ROI associated with transformation to UCaaS
• Leverage client TEM platforms, Carrier Portals and existing asset inventory
• Audit Business Lines, Voice and Data Circuits encompassing 25,000 services, 900 locations and 20 Service Providers
• Achieved 11% cost reduction and validated post- transformation network architecture