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Review existing contracts and Service Level Agreements |
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Identify network centric applications (OS, Email, Database) |
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Document LAN/WAN network configuration and design |
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Document current voice/data hardware and equipment |
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Evaluate voice and data network utilization |
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Forecast future requirements |
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Develop Network Readiness Assessment |
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Align network plan with business objectives and budget |
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Forecast the impact of new applications on network traffic |
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Document design assumptions |
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Develop RFI/RFP and Scope of Work document |
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Complete short and long term cost benefit ROI analysis |
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Recommend network architecture and vendor(s) |
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Develop project plan |
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Renegotiate existing network vendor agreements |
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Negotiate new vendor contracts and SLAs |
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Develop processes: Operations, Provisioning, Budget control |
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Document final design |
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Monitor and evaluate network performance |
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Identify problem resolution |
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Coordinate vendor provisioning |
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Develop and administer internal policies |
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Create and update help desk process and procedures |
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Assess new network technologies and applications |
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