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Telecom Expense Management

Expense Management Questions

  • Have you expanded or consolidated locations over the past 24 months?
  • Has a complete audit of bills and contracts been done recently?
  • Do you need to allocate to departments, projects or clients?
  • Is there an accurate inventory of all services by location?
  • Do you know how to identify over billing and pursue credits?
  • Is there a company wireless plan and formal wireless policy in place?

The Partner Consulting Solution

Managing your telecom expenses has become increasingly complex and requires significant time and expertise—that many organizations just do not have. Trying to understand multiple billing platforms and communicate with numerous service providers can quickly become a full time job. Contracts associated with these services can also be both confusing and difficult to negotiate in your favor. Yet, failure to understand and manage all of these areas can result in wasted expenses, inadequate vendor support and lack of accurate information regarding your telecom network infrastructure.

Partner’s Expense Management program helps you understand, control and reduce your costs without disrupting your services. And just as important, moving forward we’ll help you focus on cost containment and reduction, ensuring that the most cost effective telecom infrastructure is maintained.

Telecom Expense Management

 

Partner’s Four Steps to Successful Ongoing Expense Management

 Analyze invoices and service provider records
 Conduct contract compliance analysis; benchmark rates, discounts, waivers, and special applications.
 Develop an accurate Inventory
 
Network services: All circuits, lines, usage
 
Wireless services: Plans, features, usage, company compliance
 
Voice/Data Equipment: Performance, capacity, maintenance, MAC
 Evaluate calling patterns, usage and telephone equipment programming
 Conduct a Network Optimization Analysis
 Develop comprehensive plan for elimination of redundant, unused services
 Recommend immediate solutions with current vendors
 Develop Recommendations and Implementation Plan
 Design Inventory database and monthly report requirements
 Resolve billing errors and pursue credits with service providers
 Order and track recommended changes for more cost effective services
 Renegotiate contracts as required
 Document and track savings
 Update Inventory database
 Develop management reports for budgeting, trending and troubleshooting
 Create graphs depicting "snapshot" of expense and usage related trends
 Include exception report highlighting changes, credits, aberrant calling patterns, and recommendations for cost savings
 Provide updates on pending industry changes that will impact monthly expenses
 Respond to changing needs with new / additional assessment and support
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