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Develop a comprehensive business profile |
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Determine user requirements through interviews and surveys |
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Conduct an IP Readiness Assessment to determine capabilities or hidden costs. |
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Develop short and long term cost benefits analysis |
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Create project timeline against operations & budgetary specifications |
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Document LAN/WAN infrastructure and bandwidth requirements |
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Review specifications for routers & switches and QoS requirements |
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Evaluate cable infrastructure and power requirements |
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Define special applications including Call Center, Wireless and Mobility |
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Design architecture options & bid specifications |
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Identify potential vendors and conduct RFP process |
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Review vendor proposals and prepare an Evaluation Matrix |
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Develop comprehensive project implementation plan |
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Recommend most appropriate vendor(s) solutions |
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Evaluate warrantee and maintenance contracts |
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Manage implementation, coordinating network and equipment vendors |
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Document final design |
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Evaluate vendor operational and financial performance |
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Service Level Agreement |
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Move Add Change (MAC) |
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Billing Accuracy |
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Evaluate existing application utilization and performance |
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Assess New Applications |
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Provide ongoing management to maintain & improve performance |
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