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IP Telephony Services

IP Telephony Questions

  • Does continued investment in your current system make sense?
  • Will your IT infrastructure support IP telephony without incremental costs?
  • If there is a telephone system outage, do you have a restoration plan?
  • Do you understand your current network traffic? New application impact?
  • Are there equipment capacity or expansion issues?
  • Will you be moving or consolidating locations?

The Solution

Today, many businesses and organizations are faced with the challenge of replacing their telephone systems and determining whether or not IP Telephony is right for them. The challenge expands as related technology issues further cloud the waters, making it difficult to understand how and when you should migrate.  Partner Consulting offers an efficient, cost effective approach that provides clarity and helps define the appropriate course of action for your business. Through our industry experience and objectivity, we can help answer the difficult questions and assist you in implementing the optimal solution for your organization.

IP Telephony Services
 

Partner's Four Steps To Successful IP Telephony

 Develop a comprehensive business profile 
 Determine user requirements through interviews and surveys
 Conduct an IP Readiness Assessment to determine capabilities or hidden costs.
 Develop short and long term cost benefits analysis
 Create project timeline against operations & budgetary specifications
 Document LAN/WAN infrastructure and bandwidth requirements
 Review specifications for routers & switches and QoS requirements
 Evaluate cable infrastructure and power requirements
 Define special applications including Call Center, Wireless and Mobility
 Design architecture options & bid specifications
 Identify potential vendors and conduct RFP process
 Review vendor proposals and prepare an Evaluation Matrix
 Develop comprehensive project implementation plan
 Recommend most appropriate vendor(s) solutions
 Evaluate warrantee and maintenance contracts
  Manage implementation, coordinating network and equipment vendors
 Document final design
 Evaluate vendor operational and financial performance
 
Service Level Agreement
 
Move Add Change (MAC)
 
Billing Accuracy
 Evaluate existing application utilization and performance
 Assess New Applications
 Provide ongoing management to maintain & improve performance
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