Glorimar Hickman is a Director of Partner Consulting managing a range of telecommunications services for clients. She manages Unified Communications, performs UC technology needs assessment, RFP/Sourcing Management, and technology implementation. Glorimar is a subject matter expert in Contact Center Consulting and in Telecom Expense Management with specialization in Network RFP/Sourcing management, contract negotiation and new rate implementation in Latin America.
Glorimar has been in the telecom field since 1990. Her telecom career initiated working at Aetna’s Voice Telecommunications department supporting the Northeast region managing Telephone platform installations and office relocations. In 1996, she worked for MCI, now Verizon, managing strategic wholesale accounts with day to day support, designing and installing voice and data network services included but not limited to Private Lines, Dedicated and Switched Inbound and Outbound voice services, IP and Frame Relay. She joined the Partner team in 2000 and has provided superior consulting services to Fortune 500, manufacturing, health care and non-profit organizations.
She is committed to excellence and superior customer satisfaction.
Glorimar is a graduate of University of Hartford.
Drew Kaliszewski serves as Director of Consulting Services at Partner Consulting. In this role, Drew works with clients to assess, design and implement solutions that improve communications environments by aligning client goals and objectives with the right Partner Consulting resources. He also leads the sourcing and fulfillment of many of our Staff Augmentation engagements.
Drew has a wide range of experience in the evaluation and implementation of Unified Communications Platforms. He served as the telecom project manager for a leading US healthcare system where he managed several projects to convert critical hospital organizations to Cisco’s Call Manager VoIP platform. These projects included managing sub-contractors for the installation of structured cable plant as well as third party vendors to integrate applications such as call recording systems and clinical workflow systems using smart phones. Drew leverages his knowledge of UC platforms to help clients develop requirements and apply best practices for the application of UC platforms yielding cost savings, speed and efficiency for clients. He has supported client initiatives by developing and managing Request for Proposal (RFP) projects as well as assisting in their design and implementation. Drew is focused on working closely with clients to assure that all critical requirements are understood and addressed.
Drew holds Bachelor of Science and Master of Business Administration degrees from Quinnipiac University.
Nancy Wickett oversees Partner Consulting’s Wireless Telecom Expense Management (TEM) practice, which includes network audits, contract compliance, ongoing monitoring and tracking of telecom expenses, and recovery of credits for billing errors. From 1993 until 2005, Nancy was co-founder and Vice President of TelPro Associates, where she focused on the cost reduction and optimization of network services for a wide range of businesses and municipalities. She has assisted clients in all phases of telecom network management including: RFP development, network cost analyses and feasibility studies to help identify voice and data network options, as well as ongoing telecom expense management Nancy holds a Bachelor of Science degree from the University of Connecticut.
|HOME | ABOUT US | SOLUTIONS | PARTNER PROCESS | CONTACT US||
|© 2008 Partner Consulting Inc. - All Rights Reserved|