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About Us

Our Company

Partner Consulting is comprised of an experienced team of telecom professionals who work with businesses, utilities and municipal clients on a nationwide basis. With over 25 active telecommunications consultants, Partner specializes in Unified Communications platforms and networks. We focus on assessment, design, implementation and management strategies required by ever changing technologies. Our services allow our clients to cost effectively keep pace by leveraging our team of subject matter experts through: project based engagements, staff augmentation and Telecom Expense Management services.

Our History

Established in 1998 as a division of Partner Communications Group, Partner Consulting has worked with many large businesses, higher education and government entities in the evaluation and management of complex telecom voice and data platforms. In 2004, Partner Communications acquired TelPro Associates, a Connecticut based telecommunications consulting firm specialized in IP Telephony platform assessment and Telecom Expense Management services. Also that year, Partner Communications merged with Connecticut Telephone to become Connecticut Broadband LLC. In 2008, Partner Consulting LLC was formed as a separate, independent IT and Telecom Consulting Organization. Today Partner Consulting LLC headquarters are located in at 104A Commerce Circle, Durham, CT and is comprised of over 25 active consultants.

Executive Team

Barry M. O'Brien

Barry M. O'Brien

Barry O’Brien established Partner Consulting Services in 1998 as a division of Partner Communications Group where he served as Executive Vice President with responsibilities for Network Operations, Information Technologies and Consulting Services. In building the consulting practice, he assembled a team of IT and telecommunications professionals with extensive working knowledge of technology planning, engineering, financial management, and project implementation. Under his direction, the consulting practice has successfully served a client base that includes Fortune 500 businesses, regional healthcare providers and government entities. "Our goal is to be a trusted resource for our clients that can assemble the right skills and expertise to meet their strategic, financial and operational objectives." Prior to joining Partner, Barry was Vice President of Sales & Service for Southern New England Telephone (SNET) where he held a number of management positions in marketing, product management, and new product development. Barry is a graduate of Trinity College, and holds an MBA from the University of Connecticut.


Colleen Palma

Colleen Palma

Colleen Palma is Vice President for Partner Consulting. As a client relationship manager Colleen works extensively to expand Partner’s consulting practice and assure the successful fulfillment of client engagements.

Since joining Partner Consulting in 1998, Colleen’s client work has primarily focused on the Healthcare sector. Over the years she has worked extensively in the areas of telecommunications strategy, workforce and process realignment, advanced application design and deployment and expense management. Additional sectors served include Finance, Manufacturing, Utilities, Government, Non Profit and Education.

Prior to joining Partner in 1998, Colleen worked for Connecticut Hospitals managing Telecommunications technology, staff and expenses. Colleen has also worked extensively in the CT public sector supporting advancement of technology for underserved schools and municipalities.



Glorimar Hickman

Glorimar Hickman

Glorimar Hickman is a Director of Partner Consulting managing a range of telecommunications services for clients. She manages Unified Communications, performs UC technology needs assessment, RFP/Sourcing Management, and technology implementation. Glorimar is a subject matter expert in Contact Center Consulting and in Telecom Expense Management with specialization in Network RFP/Sourcing management, contract negotiation and new rate implementation in Latin America.

Glorimar has been in the telecom field since 1990. Her telecom career initiated working at Aetna’s Voice Telecommunications department supporting the Northeast region managing Telephone platform installations and office relocations. In 1996, she worked for MCI, now Verizon, managing strategic wholesale accounts with day to day support, designing and installing voice and data network services included but not limited to Private Lines, Dedicated and Switched Inbound and Outbound voice services, IP and Frame Relay. She joined the Partner team in 2000 and has provided superior consulting services to Fortune 500, manufacturing, health care and non-profit organizations.

She is committed to excellence and superior customer satisfaction.

Glorimar is a graduate of University of Hartford.


Drew Kaliszewski

Drew Kaliszewski

Drew Kaliszewski serves as Director of Consulting Services at Partner Consulting. In this role, Drew works with clients to assess, design and implement solutions that improve communications environments by aligning client goals and objectives with the right Partner Consulting resources. He also leads the sourcing and fulfillment of many of our Staff Augmentation engagements.

Drew has a wide range of experience in the evaluation and implementation of Unified Communications Platforms. He served as the telecom project manager for a leading US healthcare system where he managed several projects to convert critical hospital organizations to Cisco’s Call Manager VoIP platform. These projects included managing sub-contractors for the installation of structured cable plant as well as third party vendors to integrate applications such as call recording systems and clinical workflow systems using smart phones. Drew leverages his knowledge of UC platforms to help clients develop requirements and apply best practices for the application of UC platforms yielding cost savings, speed and efficiency for clients. He has supported client initiatives by developing and managing Request for Proposal (RFP) projects as well as assisting in their design and implementation. Drew is focused on working closely with clients to assure that all critical requirements are understood and addressed.

Drew holds Bachelor of Science and Master of Business Administration degrees from Quinnipiac University.


Nancy Wickett

Nancy Wickett

Nancy Wickett oversees Partner Consulting’s Wireless Telecom Expense Management (TEM) practice, which includes network audits, contract compliance, ongoing monitoring and tracking of telecom expenses, and recovery of credits for billing errors. From 1993 until 2005, Nancy was co-founder and Vice President of TelPro Associates, where she focused on the cost reduction and optimization of network services for a wide range of businesses and municipalities. She has assisted clients in all phases of telecom network management including: RFP development, network cost analyses and feasibility studies to help identify voice and data network options, as well as ongoing telecom expense management Nancy holds a Bachelor of Science degree from the University of Connecticut.

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